5 ways to ace your phone interview

 

 

So you’ve just been contacted by an employer and invited to a phone interview. Many job seekers hope for that in person interview, but many are faced with the dreaded initial screening- the phone interview. This is a commonly used screening technique by many recruiters to streamline the recruiting process, save time and only invite the strongest pool of candidates for an in person interview. So how can a job seeker showcase their personality and qualifications within the confinement of a phone conversation? Here are some strategies to help you with the process and score that in person interview.

1. Make it a good phone experience

How frustrating is it when you can’t hear the person on the other end of the line? Whether it be poor reception, a muffled voice or distracting background noise, it’s annoying! You can be knocking the interview out of the park, but if the employer can’t hear you, what’s the point? I know it’s ancient, but a landline is always best. While you most likely will be using your mobile phone, test the reception of the location you will be using to avoid static or dropped calls. Plan ahead and make sure you find a quiet spot with minimal distractions. It’s not ideal to schedule a phone interview where the employer can hear cars honking, toilets flushing or the wonderful noises of public transportation. Also, don’t forget to charge your phone!

2. Be ready to bring your “A” game

For any type of interview, you must always be ready and prepared. Conduct some research on the organization and outline some key points of reference. Dissect the specifics of the job posting and jot down some bullet points on ways that your background and experience align to the expectations of the position. Ask yourself “Why am I interested in this position and this organization?” “What are my qualifications and why am I good fit?” These are things that the recruiter will be fishing for. Review your resume and highlight some success stories and accomplishments that you will be ready to share. The advantage of a phone interview is the accessibility of your notes (job description, resume, key points, company values, talking points, and company website open on your laptop or computer). These are only reference points; please do not read off of any materials.

3. Tone and delivery

Practice your tone. How do you sound over the phone? Is it low and shaky? Do you ramble when you are nervous? Your delivery should exude confidence. This happens when you speak clearly, articulate your responses and speak at a moderate pace. When we are distracted, under prepared or lack confidence in our skills, we tend to speak too quickly, use a low monotone voice, and ramble on- all which can be a complete turn-off. Remember that you will make an impression within seconds of that phone call. Do not eat or chew gum! Most importantly, show your personality. Our tone of voice can send a plethora of messages. Smile, be positive and make an effort to project energy, enthusiasm and interest for the position. Be attentive, listen and never interrupt the interviewer. Be confident in your skills, practice answering questions, be pleasant and professional and showcase why you are the ideal candidate for the position. Check out this video on 4 Tips for Better Phone Communication.

4. Know your value

Although modesty is admirable, it can only go so far in a job interview. The employer is not only seeking a qualified candidate, but someone who is a good fit, will go above and beyond and make their company look good. Think back and draw from examples where you made an impact in your previous roles. What positive contributions have you made to other organizations? Provide tangible examples where you have proven your value. Practice answering interview questions, – not only will this help calm your nerves, but you will come across as confident and your responses will be refined and succinct. Avoid prescribed responses – you don’t want to sound rehearsed.

5. Seal the deal

Always ask thoughtful questions. Thank the recruiter, show your interest in the position and ask about next steps. Send a “thank you” e-mail as soon as possible. Remember to be flexible and be prepared when the employer invites you for the in-person interview!

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